Recruitment and dismissal policy
From Cypher IT
Interviewing
Only recruit people who are SWAN:
- Smart
- Work hard
- Ambitious (or Achievement oriented)
- Nice
- Results/outputs expected
- Achievements
- Honest
- Hardworking
- Positive
- Open-minded
- Focussed
- Optimistic
Communication
Ethos, Pathos, Logos
Interview for
Result orientation Sense of urgency Probe past performance Ask 'how do u mean?' Transferrability Self-selection Why want to work for us? This Q is the best loyalty predictor Then, if we want them, sell role & value they contribute to company & customers Phone references/would u hire again? Thank you 4 time & anything else I should know?
New starters
Start reduced & increase @ 90 days Start them right, start them strong: Big early workload to start hardworking Motivation probs come from lack of direction & not knowing what's expected of them Satisfy their key needs
. Dependence (belonging/family) . Independence (recognition) . Interdependence (team/social)
Praise immediately/specifically/regularly Criticisms must be appropriate/constructive/once - don't drag things up repeatedly
Inductions
Office Items (from Lisa)
- health & safety, exits, security locks, etc
- basics - loos, kitchen, tea/coffee, etc
- working arrangements – working hours, reporting lines (line-manager Opey, dotted line Lisa for office related), sickness reporting, lateness reporting, annual leave request policy, receipted expenses
- First Aid can be found on the shelf on the rear wall of the office
Information Governance (from James)
- Importance - HMRC's missing CDs fiasco, years of govt bad press, top-level politics. More than 'just policies', compliance has a direct and critical commercial impact on us.
- Run through IG training script
- Record that training has been delivered, as per IG training script
Practical Items (from Thanh)
- boot passphrase (whole-disk encryption), laptop login, admin user
c:\cypher\<name> c:\cypher\shared
- location of Truecrypt disks, passphrase
- email address, Thunderbird, signature – xyz@cypherit.co.uk
- address book (copy from support until we have LDAP fully sorted)
Communication (from James)
- Todo list – where located, visibility, etc
- Allwaysync & sync policy
- Emailing - cc'ing support, admin, Opey, Marco
Radiology background knowledge (from Thanh)
- modalities + what the images look like
- systems: PAS->RIS->PACS
- internal workflow acquisition thru reporting
- external workflow (sharing) – ties in with bbRad
- archival (long term storage) – ties in with exoPACS & Transition Service
Products (very overview from James; then again from Opey, referring to website collateral)
- Data Migration/Transition Service
- exoPACS – new focus
- bbRad – bread & butter renewals
- zeroWeb - reducing cost of sale
Business objectives (from Opey)
- Company message - Simplify Workflows.
- Simplify for hands-off operation - time-cost, cash-cost, scalability 2x, 10x...
- Strategy
- Current Problem, Policy Approach, Tangible Action Points
- Point of maximum leverage; all the wood behind the arrow.
- Protect renewals - support
- Cost of Sale & scalability - work on new income
- TS now; zeroWeb long term